Contact Us

Navigating your borrowing options with clarity and ethics.

At STAI Imam Syafi’i Loan Portal, we understand that borrowing is a significant decision. Whether you are a student seeking tuition assistance or a staff member exploring personal financing, our team is dedicated to providing transparent, Sharia-compliant guidance.

1. Loan Advisory & Counseling

For personalized guidance on available loan products, repayment structures, or Sharia compliance (Fiqh Muamalah) concerns:

Email: [email protected]
Office Hours: 08:30 AM – 03:30 PM (WIB) | Monday – Friday
In-Person: STAI Imam Syafi’i Campus, Financial Services Wing, 1st Floor.

2. General & Application Inquiries

For questions regarding how to use the loan comparison tools or the status of a specific internal campus loan application:

Email: [email protected]
Response Time: We strive to respond to all inquiries within 1–2 business days.

3. Technical Support & Portal Issues

Experiencing errors with the loan calculators, document upload features, or account access?

Technical Desk: [email protected]
Portal Status: [Check System Status]

4. Institutional & Lender Partnerships

For Islamic financial institutions or foundations interested in listing vetted, Sharia-compliant loan products on our portal:

Partnerships: [email protected]
Compliance Review: [email protected]

5. Campus Location

Visit us at our main campus in Cianjur for face-to-face assistance.

STAI Imam Syafi’i Cianjur Jl. [Insert Street Name & Number] Cianjur, West Java 432xx Indonesia

Quick Inquiry Form

Please use the form below for a fast response. Our advisors will review your message and reach out via your institutional email.

Field	Input
Full Name	[Enter your name]
NIM / NIDN	[Enter your ID number]
Subject	(General / Loan Comparison / Sharia Query / Technical)
Your Message	[Type your specific question here…]

Security Reminder: The Loan Portal team will never ask for your banking passwords or PIN numbers via email. Please report any suspicious requests to [[email protected]].